Why 'going back' to the office is the wrong language and possibly the wrong choice for employee engagement

In preparing workers to go back to work after COVID-19 some workplaces are giving out negative messages about the employee experience that workers are going back to, whilst others are using language and behaviours to engage their people. What is the difference, and which kind of workplace are you leading, or working in? Our waste wheel process can help identify and embrace the change needed for workers to return to better ways of working than those they are used to. [More]

Performance Management Reminders

Performance Management Reminders; you should not need these, but you do! When someone asks you for feedback they are showing courage, being vulnerable, and also signalling that your insight is valuable to them. So far so good, but when that request languishes, unattended, the opportunity to motivate is turned into anxiety and demotivation. Reminders save you from this fate. [More]